What 'Verified' vs 'Unverified' Means on a RentTrust Profile

Not every rental on RentTrust is confirmed — and that's by design. Here's the difference between a verified and unverified relationship on a profile.

Unverified

An unverified rental means one party has added the rental to their history, but the other side hasn't confirmed it yet. This happens when:

• A tenant adds a rental and the landlord hasn't responded to the verification invite.
• The invite expired or was declined.
• The other party hasn't joined RentTrust yet.

Unverified rentals still show up on your timeline and can be reviewed — they just don't carry the trust signal that comes with confirmation.

Verified (two-party)

A verified relationship means both the tenant and the landlord have confirmed the rental is real. This is the strongest trust signal on RentTrust. It shows future landlords, tenants, and anyone viewing your profile that the rental genuinely happened.

Verified (evidence)

If two-party verification isn't possible (for example, a former landlord who won't respond), you can submit evidence like a signed lease, rent receipts, or portal screenshots. An admin reviews the evidence and, if approved, the relationship is marked verified by evidence.

Why it matters

Verified relationships:

• Carry more weight with future landlords screening you.
• Earn verified badges on your reviews.
• Make your RentReliability score stronger.

You can upgrade an unverified rental to verified at any time by completing verification later.

This describes the RentTrust platform, not legal rights.