How RentTrust Works
Building a two-way street of trust - where great landlords meet great tenants
The Request
Tenants invite their landlord via SMS or Email (SMS is fastest—instant delivery). The landlord receives a secure, private link—no complicated forms, just a 60-second process.
Verification & Review
Landlords don't just confirm dates; they provide a Verified Review. They rate the tenant (1-5 stars), confirm payment punctuality, and property care. Then, tenants rate their landlord too—responsiveness, maintenance quality, and whether they'd recommend the property. Two-way trust in action.
Dual Rental Resumes
Reviews are instantly published to both resumes. Tenants showcase their payment history. Landlords showcase their responsiveness. This creates permanent, trustworthy records that help great tenants find homes faster and help great landlords attract quality residents.
Transparent Feedback System
Landlords can now leave detailed feedback to help build a transparent rental market. Every verified review includes star ratings, payment history, and property care notes—published instantly to help great tenants shine.
100% Free Community Service
RentTrust is completely free for both tenants and landlords. Verified rental history gives you credibility, landlords can leave detailed star ratings and written reviews, and everything is published immediately—no payment or unlocking required. Help build a more transparent rental community.
Everything RentTrust offers
The full toolkit — from verified history to day-to-day property management.
Verified Rental History
Two-party verified profiles, invites, and reviews — confirmed by both landlord and tenant.
Public Profile Search
Search verified landlord and tenant profiles by name or address.
Claimable Profiles
A review exists the moment it is written — even before the other party joins. They claim it when they sign up.
Maintenance Requests
Tenants submit requests with photos; landlords get notified and track progress.
AskRentTrust AI Assistant
Ask any rental question in plain English and get instant, sourced answers in the chat widget.
AI Lease Review
Upload a lease and get a plain-language breakdown with red flags — no legal jargon.
Tenant Screening
Hand off to TransUnion SmartMove for credit and background checks. RentTrust never touches the report.
Property Collaborators
Invite a co-owner or property manager to help manage a specific property.
Knowledge Library
Plain-English articles on renter rights, landlord rights, and Texas rental law.
Rent Tracking
Log monthly payments, mark on-time or late, upload receipts, and get automated reminders.
Document Sharing
Upload leases, addendums, and checklists. Tenants view and download securely anytime.
Move-In / Move-Out Walkthroughs
Guided room-by-room photo documentation with side-by-side comparison.
Equipment & Maintenance Tracking
Track appliances, HVAC filters, smoke detectors, fire extinguishers, maintenance history, and emergency info.
Property Announcements
Send notices to tenants for maintenance, water shutoffs, and move-in instructions.
AI features (AskRentTrust and Lease Review) are informational and can make mistakes — not legal advice.