Contact Us

We're here to help! Get in touch with our support team for any questions or concerns.

Send us a Message

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Full Name *

Email Address *

Subject *

Message *

Get in Touch

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Email Support

support@renttrust.com

Response within 24 hours

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AI Assistant

Get instant answers

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Support Hours

Monday - Friday: 9 AM - 6 PM EST

Weekend: Emergency only

Frequently Asked Questions

How do I write a review?

Visit our Reviews page and click "Write a Review". You'll need to verify your identity first.

Can I edit or delete my review?

Yes, you can edit your reviews within 30 days of posting. Contact support if you need to delete a review.

How do you verify reviews?

We use identity verification and cross-reference lease documents to ensure reviews are from actual tenants.

Is my personal information safe?

Yes, we use industry-standard encryption and never share your personal information with third parties.

How do I report a problem?

Use the contact form above or email us directly. For urgent issues, mark your subject as "URGENT".

Emergency Contact

For urgent safety concerns or platform abuse:

📞 Emergency Hotline
1-800-RENT-911
Available 24/7 for safety issues