Privacy Policy
Last updated: October 25, 2025
1. Information We Collect
RentTrust collects information you provide directly to us, such as when you:
- Create an account
- Add property listings
- Write reviews
- Contact other users
- Use our AI chat assistant
Personal Information
We may collect the following personal information:
- Name and contact information (email, phone number)
- Address and location information
- Profile information and photos
- Property details and images
- Reviews and ratings
- Communication records
Automatically Collected Information
We automatically collect certain information when you use our platform:
- IP address and device information
- Browser type and version
- Usage patterns and preferences
- Log data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and communications
- Send notifications and updates
- Improve our platform and user experience
- Prevent fraud and ensure security
- Comply with legal obligations
3. Information Sharing
We may share your information in the following circumstances:
With Other Users
Your profile information, property listings, and reviews are visible to other users of the platform.
Service Providers
We may share information with third-party service providers who help us operate our platform.
Legal Requirements
We may disclose information if required by law or to protect our rights and safety.
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
- Employee training on data protection
- 24/7 monitoring systems
5. Your Rights and Choices
You have the following rights regarding your personal information:
Data Access Rights
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
Control Rights
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site usage and performance
- Provide personalized content
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days.
8. Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
privacy@renttrust.com
Phone
(555) 123-4567
Address
123 Main St
City, State 12345